General Information

Badges
Each participant will receive a name badge upon registration. For security reasons all participants are requested to wear their badge during all the Conference activities and social events.

Banks, Credit Cards and Currency Exchange
Banks are open between 09.30/10.00 and 15.00 on weekdays. Some banks in central Stockholm are open from 09.00 to 17.00. Major credit cards are accepted in hotels, restaurants and shops. It is advisable to carry an identity card or any form of photo identification. The official currency is Swedish Crone (SEK). USD 1 = SEK 7,17, EUR 1 = SEK 9.56 (April, 2010). For money exchange, the companies "Forex" and "X-change" have offices at the airports and in the city. Opening hours and other information about exchange can be found at www.forex.se
and www.x-change.se

Climate and Dress
The weather in Stockholm at this time of the year is usually warm and sunny with temperatures approximately 20-25 degrees Celsius; showers may occur. Informal dress is recommended.

Disclaimer/Liability
The Organising Committee and Congrex Sweden AB accept no liability for any injuries/losses incurred by participants and/or accompanying persons, nor loss of, or damage to, any luggage and/or personal belongings.

Electricity
Electrical current in Sweden is 220 V/50 Hz. Round, European-style two-pin plugs are used. Appliances designed to operate on 110/120 Volts need a voltage converter and a plug adapter.

Official Conference Organizer
Congrex Sweden AB has been appointed official Congress organizer for this event. The Congrex Group works internationally with offices in Sweden, The Netherlands, United Kingdom and Latin America, offering integrated solutions for the association services industry and corporate and governmental meetings. For more information, please visit www.congrex.com

Sponsor Opportunities
More information on sponsorship opportunities can be obtained from the Conference secretariat.

Time Zone
The time zone in Stockholm is GMT + 1 hour. Daylight Saving Time is used during the summer.

Tipping
A gratuity is included in the price of hotels and taxis. It is common to leave a tip of around 10%, however. When visiting restaurants, you can show your appreciation for good service by leaving a little extra.

VAT Refund Conditions
Swedish VAT, currently between 6% and 25% may be repaid to foreign enterprises, except banks and insurance companies, or companies providing health care or education. Information about the refunding of VAT will be available from the Conference Secretariat.